Privacy Policy

Introduction

PT. RHEZA CHARGE ENERGY ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the RheCharge service and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We may collect several types of information from and about users of our service, including:

• Personal information such as name, email address, phone number, and payment information when you register for an account or use our charging services.
• Information about your vehicle, including make, model, and charging requirements.
• Usage data regarding your charging sessions, including location, duration, and energy consumption.
• Technical information about your device and internet connection when you access our service.

How We Use Your Information

We use information that we collect about you or that you provide to us:

• To provide, maintain, and improve our services.
• To process payments and send you transaction confirmations.
• To notify you about changes to our service or any products or services we offer.
• To enable you to locate and use charging stations.
• To analyze usage patterns and optimize our service.
• To comply with legal obligations.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment information is encrypted during transmission and storage. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our service.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided below.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or through other appropriate means.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: